Deposit/Cancellation Policy Update

Regulars will still not be charged deposits for an appointment unless they reschedule frequently.⁣ I don’t like taking deposits because it’s a pain but I can’t run a business with time being lost that could have been filled.

All deposits are non-refundable. This is now £50 due to rising costs and will be deducted from treatment on the day. ⁣

Your deposit is transferable to a new appointment should you require to reschedule. This is applicable to two reschedules, after which a new deposit is required and the existing one will be used as a cancellation fee.⁣

Minimum deposit is £50 but a larger deposit will be required for multiple treatments at the same time or high cost treatments requiring prescriptions ⁣

Consultation appointments are free but a deposit will be required to reschedule if this is cancelled within 24 hours. ⁣

If you don’t show up for your appointment, cancel outright or reschedule two appointments, your deposit will be kept as a cancellation fee.⁣ If you cancel less than 24 hours before your appointment, you will require a deposit for the next appointment

All deposits are non-transferable, this means they cannot be given to someone else to use for their appointment⁣

No shows don’t usually get reappointed. This includes no-shows for consultations.⁣

Thank you for understanding.

Leave A Comment